Cancellation and Refund Policy: Cancellations must be notified in writing to the Conference Manager, shelley@on-cue.co.nz Cancellation before 29 February 2024 will incur an $100.00 cancellation fee. Cancellation refunds on or after 1 March 2024 will be at the discretion of the organising committee.  All refunds will be processed after the conference. Substitute delegates are welcome without penalty, but please advise Arboriculture Australia Ltd of any name change, for administration purposes. There will be no refunds for any booked delegate who does not attend on the day. Disclaimer: In the event of industrial disruption, or other unforeseen circumstances that disrupt the conference, the conference organisers accept no responsibility. The information on the conference website and in the printed collateral is correct at the time of publication. However, the conference organisers reserve the right to change information.  The conference organisers disclaim any and all liability to any person in respect of the consequences of any failure to operate, accident or injury which may occur on services reserved. The right is reserved to add, withdraw or substitute speakers and vary the advertised programme. If the conference is cancelled for any reason beyond the organiser's control, there is no right of exchange and no obligation is assumed by the organisers for arranging a substitute speaker. In the unlikely event of cancellation of the conference, the liability of the organisers is limited to the return of paid fees and where an event may be postponed and the option of re-attending is not suitable, a cancellation can be made by writing to the conference organiser and on acceptance, there would be a return of paid fees less $100 for administration costs. Insurance: Delegates are encouraged to take out personal travel and medical insurance which includes loss or damage of personal possessions, including loss of registration and accommodation fees through cancellation. Privacy: Unless you indicate otherwise on the registration form, the organisers will include your name on the list of workshop participants.